Privacy notice

This notice explains what personal data the IntSen website (intsen.ai) collects, why, where it is kept, and the choices and rights you have. We collect as little as we need: what you choose to send us, and the basic request records every website needs to run securely. The site uses no analytics and no advertising trackers.

1. Who we are

IntSen is a product of Equations Work. The website is operated by Equations Work, A G Trade Centre, NDA – Pashan Road, Bavdhan, Pune 411021, Maharashtra, India (“we”, “us”). We decide how and why your personal data is processed on this site and are responsible for it (the “data fiduciary” under India’s Digital Personal Data Protection Act, 2023, and the “controller” under the EU and UK GDPR).

For any privacy question, request or grievance, write to info@eqw.io with “IntSen privacy” in the subject line.

2. What this notice covers

This notice covers the intsen.ai website and its demo, pilot and contact forms. It does not cover data processed by the IntSen platform on behalf of a customer, such as model requests sent through the IntSen gateway during a pilot. That processing is governed by the written agreement with that customer.

3. What we collect

When you request a demo or a pilot

• What you enter: your name, work email, company, role and country or region; for a demo, your main governance challenge; for a pilot, the AI application or agent you would evaluate; and, if you provide them, your objectives, the approximate number of AI applications or agents you run, and anything else you write.

When you use the contact form

• What you enter: your name, email address, company, the topic you choose and your message.

With every form

• Context: the page you sent the form from.
• Abuse prevention: to limit spam, each network address may send only a few requests an hour. We do not store your IP address with your request; we store a salted one-way hash of it with a counter, which cannot be turned back into the address.

When you visit any page

• Request records: our hosting provider records standard information about each request, such as your IP address, browser user-agent, the page requested and the time. We use these records only to operate and secure the site.

When you email us

If you write to info@eqw.io, we receive your message and email address through our email provider (Microsoft 365).

What we do not collect

No analytics or advertising cookies, no cross-site tracking, no payment details, no account registration, and no sale or sharing of personal data for advertising.

4. Why we use it

We do not use your data for automated decision-making that affects you, and we do not add your address to marketing lists without asking.

5. Cookies and browser storage

The site sets no cookies. If you switch between the light and dark appearance, your choice is saved in your browser’s local storage (key intsen-theme) so the site remembers it. It is not sent to us and is not used to identify you. You can remove it by clearing your browser’s site data.

6. Where data is stored and who processes it

• Google Cloud / Firebase hosts the website. Pages are delivered through Google’s global content delivery network from a server in the United States. When you submit a form, it passes through that server and is stored in a database located in Mumbai, India.
• Microsoft provides our email (Microsoft 365) and the sign-in that our staff use to access requests (Microsoft Entra ID).

These providers act on our instructions under their own data-processing terms. Where data leaves India or your country, we rely on those providers’ contractual safeguards. Within Equations Work, requests are visible only to staff we have specifically authorized.

7. How long we keep it

• Demo, pilot and contact requests: deleted 24 months after our last contact with you, unless the conversation becomes a customer relationship, in which case we keep what that relationship and our legal obligations require. You can ask us to delete a request sooner.
• Request records: kept in our cloud logs for 30 days, then deleted.
• Spam-prevention counters: contain no readable address and count submissions only within an hour.

8. Your rights

Wherever you are, you can ask us to tell you what personal data we hold about you, to correct or update it, or to delete it, and you can withdraw your consent at any time. Withdrawing consent does not affect processing that already took place.

In India, under the Digital Personal Data Protection Act, 2023, you also have the right to grievance redressal and to nominate another person to exercise your rights in the event of death or incapacity. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

In the EU, EEA or UK, you also have the rights to restrict or object to processing and to data portability, and to complain to your local data-protection authority.

To exercise any right, email info@eqw.io. We may need to confirm it’s you before acting. We aim to respond within 30 days.

9. Security

The site is served only over encrypted HTTPS. Form submissions are stored where they cannot be reached from browsers at all; they are accessed only through our server, and only by staff who sign in with Microsoft Entra ID and have been granted a specific role. No method of transmission or storage is perfectly secure, but we review these controls as the site evolves.

10. Children

This website is intended for businesses and professionals. It is not directed at anyone under 18, and we do not knowingly collect personal data from children. If you believe a child has sent us personal data, contact us and we will delete it.

11. Changes and contact

We will update this notice when our practices change and revise the date at the top. Material changes will be highlighted on the site.

Equations Work · A G Trade Centre, NDA – Pashan Road, Bavdhan, Pune 411021, Maharashtra, India · info@eqw.io
See also: Terms of use